Return & Refund Policy – ApronMart
Return Window
We offer a 7-day return policy. This means you have 7 days from the date you receive your item to request a return.
Return Eligibility
To be eligible for a return, your item must:
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Be in the same condition as you received it
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Be unworn or unused
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Have all original tags attached
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Be in its original packaging
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Include the receipt or proof of purchase
Items returned without prior approval or without a return shipping label will not be accepted.
How to Return
If your return is accepted, we will provide you with a prepaid return shipping label and detailed instructions on how and where to send your package.
Damages and Issues
Please inspect your order upon receipt. If you receive a defective, damaged, or incorrect item, contact us immediately so we can address the issue promptly.
Non-Returnable Items
Certain products are not eligible for return, including:
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Custom or personalized products
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Personal care items (e.g., beauty products)
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Sale items, gift cards, or items marked as non-returnable
If you have questions about a specific product, feel free to contact us.
Refund Process
Once we receive and inspect your returned item, we will notify you if your refund is approved. Approved refunds will be processed automatically to your original payment method within 10 business days. Please note that processing times may vary depending on your bank or credit card issuer.
If more than 15 business days have passed since your refund was approved and you haven’t received it, please contact us at support@apronmart.com.
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